Introduction
These Terms of Service (“Terms”) govern your access to and use of this mobile application, together with related mobile features, content, subscriptions, and support functions (collectively, the “Services”). By downloading, installing, accessing, or using the Services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Services. Additional product-specific notices, feature disclosures, or purchase screens may supplement these Terms, and in the event of a direct conflict, the more specific notice will control for that feature or transaction.
Applicability
These Terms apply to individual users, visitors, subscribers, testers, and any other person who accesses or uses the Services. They also apply to any updates, upgrades, in-app functionality, downloadable content, trial experiences, and support interactions offered as part of the Services unless separate terms expressly apply.
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and references to “you” include both the individual user and the organization, where applicable.
Eligibility and Accounts
You must be legally capable of entering into a binding agreement to use the Services. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian, and the Services are not directed to children under 13.
You are responsible for providing accurate registration, profile, billing, and device information if the Services require it. You must maintain the confidentiality of your account credentials, remain responsible for activity occurring under your account, and promptly notify us through the method identified in the Contact Us section if you believe your account has been accessed without authorization.
We may suspend, limit, or terminate access if account information is inaccurate, misleading, incomplete, or used in a manner that threatens the integrity, security, availability, or lawful operation of the Services.
Use of the Services
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for their intended purpose. You may not copy, distribute, sell, lease, sublicense, reverse engineer, decompile, modify, bypass technical restrictions, interfere with normal operation, or use the Services in a way that violates law or another person’s rights except to the extent such restrictions are prohibited by applicable law.
You agree not to misuse the Services by uploading unlawful content, attempting unauthorized access, engaging in fraud, automating abusive activity, harvesting data without authorization, disrupting other users, evading payment obligations, or using the Services in a way that could expose us, our providers, or other users to harm or liability.
We may monitor, review, remove, or restrict content or usage where reasonably necessary to enforce these Terms, comply with law, protect users, investigate misconduct, or maintain the technical stability of the Services.
Subscriptions, Trials, and In-App Purchases
Subscription overview
Certain advanced or premium features of the Services require a paid subscription or another prepaid purchase. Subscription fees are generally charged in advance for the term you select, such as a weekly, monthly, annual, or comparable billing period. Unless you or we cancel in accordance with these Terms, the subscription will automatically renew for successive periods on substantially the same plan terms, except for any lawful changes to pricing, taxes, or feature packaging that become effective after notice. Your access to paid features ordinarily continues through the end of the then-current paid term, even if you cancel renewal during that term, unless a specific product flow clearly states otherwise.
Key points
- You must provide accurate and current billing details, including your name, billing address where requested, contact information, and a valid payment method authorized for the transaction.
- If your subscription was purchased through the Apple App Store, Google Play, or another platform marketplace, billing, renewal, cancellation, and refund handling are also subject to that platform’s own rules and purchase terms.
- A request sent only to our support channel does not by itself stop billing for a subscription purchased through a platform store. Store-based subscriptions must be canceled through the account settings, subscription settings, or purchase controls provided by the applicable platform.
- If the Services also offer direct billing or account-based subscription management outside a platform marketplace, cancellation options may include in-app account settings, the billing portal made available to you, or the support route identified in the Contact Us section.
- When a subscription is canceled, paid benefits typically remain available until the end of the prepaid term, after which renewal stops unless you start a new subscription.
- We reserve the right to change fees, taxes, subscription packaging, included features, promotional structures, or billing intervals. Any fee change will take effect no earlier than the next renewal or the effective date stated in the notice, and your continued use of the paid Services after that change becomes effective constitutes acceptance of the updated pricing.
- If a charge is declined, reversed, or otherwise unsuccessful, we may notify you by email, in-app notice, or a comparable communication method and give you a reasonable cure period of up to 7 days to update billing information or resolve the issue before paid access is suspended or canceled.
Refunds and store-handled purchases
Digital subscriptions, in-app purchases, and paid features are generally treated as final once delivered, activated, downloaded, or consumed, subject to mandatory consumer rights that cannot be waived.
If you purchased through Apple or Google, the applicable store processes the payment and applies its own refund rules. In that situation, refund disputes are primarily handled with the platform rather than by us, and the Apple App Store, Apple, Google Play, or another marketplace operator may make the final decision. Many in-app purchases and subscriptions are therefore final and non-refundable in general, except as required by law or expressly allowed under the relevant store policy.
If you believe a refund should be considered, the preferred sequence is:
- contact our support channel first, because some billing, activation, access, restoration, or duplicate-charge issues can be resolved without a refund;
- if the issue is not resolved, follow the applicable store process, such as Apple’s official flow at reportaproblem.apple.com or the corresponding Google Play refund pathway; and
- submit the request in accordance with the platform’s guidance, recognizing that the store reviews the facts independently, may request additional information, and may take several days to reach a decision.
To support refund reviews, charge investigations, fraud checks, or purchase verification, we may provide the platform with relevant information such as account identifiers, session or active-use time, total in-app time, account status and history, purchase verification details, delivery or activation confirmation, cumulative spend, refund history, the purchase platform used, whether a free trial was offered, whether a feature was materially accessed, and our good-faith assessment of the transaction. The platform still has the final say on whether a refund is granted.
Free trials
We may offer free trials, introductory pricing, promotional access, or similar limited-time benefits for eligible users. A free trial may require a payment method up front even though no immediate charge is applied. Unless canceled before the trial ends, the subscription may automatically convert to a paid term and the selected payment method may be charged at the then-applicable rate.
We may change, limit, withdraw, or end trial offers at any time, including without prior notice where permitted by law, to prevent abuse, manage promotions, or adjust product strategy. Trial eligibility may be limited to new users, one trial per account, device, household, or payment method, and continued access after a trial may depend on timely cancellation before the trial converts into a paid subscription.
Remember
- Paid subscriptions and digital purchases are personal to your account, non-transferable unless required by law, and not redeemable for cash.
- If a qualifying purchase fails to unlock correctly, we may attempt restoration, revalidation, or operational assistance; where the issue is store-billed and cannot be resolved technically, the applicable platform refund process may be the correct path.
- Billing disputes for platform purchases should be directed primarily to the platform that processed the payment.
- By starting or maintaining a paid subscription, you acknowledge that refunds are exceptional rather than routine and that store policies, legal requirements, and the facts of each transaction may determine the outcome.
Intellectual Property
The Services, including software, interfaces, visual elements, text, graphics, databases, trademarks, branding, and other content made available by us, are owned by us, our licensors, or our service providers and are protected by intellectual property and unfair competition laws.
Except for the limited use rights expressly granted in these Terms, no right, title, or interest in the Services is transferred to you. Any feedback, suggestions, or ideas you submit may be used by us without restriction or compensation, subject to applicable law.
Third-Party Services
The Services may interoperate with app stores, payment processors, hosting providers, analytics vendors, attribution providers, support tools, authentication vendors, or other third-party services. Those services are governed by their own terms, licenses, and privacy notices.
We are not responsible for the availability, content, security, or practices of third-party products except to the extent required by law.
Privacy
Our handling of personal data is described in our Privacy Policy. By using the Services, you acknowledge that personal information may be processed as described there.
Disclaimers of Warranties
To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim implied warranties including merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and any warranty arising from course of dealing or usage of trade.
We do not guarantee that the Services will be uninterrupted, error-free, secure, current, compatible with every device, or suitable for every intended purpose. Beta, experimental, AI-assisted, or evolving features may produce incomplete, inaccurate, delayed, or unexpected results and should be evaluated accordingly.
Limitation of Liability
To the fullest extent permitted by law, we and our directors, officers, employees, affiliates, licensors, contractors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including loss of profits, data, goodwill, revenue, business opportunity, or device functionality, arising out of or related to the Services or these Terms.
Where liability cannot be excluded but may be limited, our aggregate liability will not exceed the amount you paid to us for the Services during the 12-month period immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you to the extent prohibited by law.
Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Galois Field Limited and its affiliates, personnel, licensors, and service providers from claims, losses, liabilities, damages, judgments, costs, and expenses arising out of or related to your misuse of the Services, your violation of these Terms, your infringement of another person’s rights, or your violation of applicable law.
Termination
You may stop using the Services at any time. We may suspend or terminate your access, remove content, refuse service, or disable features if we reasonably believe you have violated these Terms, created legal or security risk, failed to pay amounts due, abused refund or trial mechanisms, or used the Services in a harmful or fraudulent way.
Sections that by their nature should survive termination will continue after termination, including provisions on payments already due, intellectual property, disclaimers, liability limitations, dispute-related provisions, indemnification, and any other clauses intended to remain in effect.
Updates
We may update these Terms from time to time to reflect changes in the Services, applicable law, billing practices, or business operations. When required, we will provide notice in the app, through the relevant platform, or by another reasonable method before material changes take effect. Please review the Terms periodically because the version then in effect governs your continued use of the Services.
Contact Us
You may contact us at any time for more information about these Terms of Service and any prior versions. If you have any questions about our Services, please contact us at: support@galoisfield.com